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Customer Feedback

Appliance Repair Reviews in Franklin Lakes

Read feedback about scheduling, communication, careful work around built-in appliances, and the completed service experience with Franklin Lakes Premier Appliance Care.

4.7 ★ · 1,744 reviewsOwner-approved rating preview

Serving Franklin Lakes, Wyckoff, Oakland, Ridgewood, Saddle River, Mahwah and nearby communities by confirmed service address.

Recent Feedback

What Customers Value About the Service

★★★★★

Scheduling was straightforward, the service window was confirmed, and the built-in appliance area was left clean.

Ethan F.Franklin Lakes service customer
★★★★★

Our ice maker issue was diagnosed methodically. We appreciated the clear estimate and the update on genuine OEM parts.

Daniel R.Wyckoff service customer
★★★★★

Communication was prompt from the first call through the appointment. The service process felt organized and professional.

Amelia N.Oakland service customer
★★★★★

The team handled the premium refrigerator carefully and explained the warranty terms after the operating check.

Sophia K.Ridgewood service customer

Service Standards

What Every Appointment Is Built Around

Clear Scheduling

The appliance, service address, and available appointment window are confirmed before dispatch.

Genuine OEM Parts

Approved repairs use genuine OEM parts selected for the specific appliance model.

Repair Warranty

Eligible completed repairs include the published 180-day repair warranty with written terms.

Request Appliance Repair

Schedule Service Across Franklin Lakes

Ask about same-day service-visit availability for Sub-Zero, Wolf, and other premium built-in appliances.